About the Client
Trend Micro is a world-leading multinational corporation in cybersecurity and cloud security. With a history spanning nearly four decades, they provide data protection solutions for over 500,000 businesses and millions of individuals globally.
Trend Micro's products range from server security and cloud computing (AWS, Azure) to Endpoint Security, helping make the digital world safer against increasingly sophisticated cyber threats.
The Challenge
As the "shield" protecting millions of critical systems, Trend Micro has no room for error. Any minor flaw in the software could create a vulnerability for hackers to exploit. They faced significant pressures:
- Massive Testing Scale: With a wide array of products running on various environments (Windows, Linux, Cloud, Virtualization), manual testing was impossible and resource-intensive.
- Time-to-market Pressure: New malware and viruses emerge every second. Trend Micro needed to update security patches and protection features continuously, requiring an extremely rapid development and testing process.
- Shortage of High-Quality Talent: Finding a team of engineers who are skilled in programming and deeply knowledgeable about Security Testing to scale operations was a difficult problem.
SETA Solution
SETA International became a long-term strategic partner, providing a high-quality Dedicated Team to support Trend Micro's R&D department:
Implementation of an ODC for Testing:
- Built a comprehensive Automation Testing process, enabling the execution of thousands of test cases daily across all operating system platforms.
- Conducted Performance Testing to ensure security software runs efficiently without slowing down end-user servers.
Module Development & Maintenance:
- Participated in developing auxiliary modules and internal tools, allowing Trend Micro's core team to focus entirely on Threat Intelligence research.
- Supported Legacy Migration to convert older systems to modern architectures compatible with cloud computing environments.
Business Impact
SETA's companionship has contributed to helping Trend Micro maintain its leading position in the security industry:
- Impeccable Product Quality: Minimized bug rates prior to release, ensuring absolute reliability for enterprise customers.
- Accelerated Release Speed: Thanks to the automation testing process built by SETA, the time required to bring security updates to market was significantly shortened.
- Optimized R&D Costs: The dedicated team model in Vietnam helped Trend Micro save on operational costs while still accessing international-standard technical talent.
